I've read the forums and others have had the filter mode knob go bad on their units. Has anyone that had this issue had any response from Arturia?
My first support ticket was Nov 2014 and they responded quite fast and said its a known issue and someone from the US team will contact me.
Since then nothing. I have emailed them numerous times through the support system and their system shows all the communication attempts.
Minibrute is basically useless without the filter working properly.
I find it ridiculous that Arturia can launch and new audio interface, a new Keylab 88 all with in the last 2 months and completely ignore support for the stuff they already sold us.
If someone from Arturia reads this...PM ME!!!
It sucks that such a great soft and hardware synth manufacturer has to suck this bad at very basic stuff like a simple email with an update or directions for RMA or something. Is it a one man show over there?
If you have had this issue, were you able to fix it on your own, if so how.
My first support ticket was Nov 2014 and they responded quite fast and said its a known issue and someone from the US team will contact me.
Since then nothing. I have emailed them numerous times through the support system and their system shows all the communication attempts.
Minibrute is basically useless without the filter working properly.
I find it ridiculous that Arturia can launch and new audio interface, a new Keylab 88 all with in the last 2 months and completely ignore support for the stuff they already sold us.
If someone from Arturia reads this...PM ME!!!
It sucks that such a great soft and hardware synth manufacturer has to suck this bad at very basic stuff like a simple email with an update or directions for RMA or something. Is it a one man show over there?
If you have had this issue, were you able to fix it on your own, if so how.
Arturia Minibrute faulty filter mode and SUCKY!! SUPPORT!!
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